Refund Policy

Please note that the AYSO Membership Fee of $20 is not refundable under any circumstance; your agreement to this policy was acknowledged when you registered your child.  Therefore any refunds issued will be less the $20 AYSO Membership Fee.

Fall Refund Policy

• Refund requests received by July 15:
  Full refund (player fee and uniform fee) will be given, minus the $20 AYSO Membership Fee.
• Refund requests received between July 16 and August 25:
  50% refund of player fee will be given. The total refund will never exceed the amount paid minus $20.
  100% refund of uniform fee will be given if you paid for a uniform but haven’t received it yet, or if the uniform has not been worn and is returned in new condition. 
• Refund requests received after August 25:
  NO REFUNDS (Player fee or uniform fee) will be given

Spring Refund Policy (only applicable to players who registered for Spring only and registered between January 1 and April 5)

• Refund requests received by February 15:
  Full refund (player fee and uniform fee) will be given, minus the $20 AYSO Membership Fee.
• Refund requests received between February 16 and April 5:
  50% refund of player fee will be given. The total refund will never exceed the amount paid minus $20.
  100% refund of uniform fee will be given if you paid for a uniform but haven’t received it yet, or if the uniform has not been worn and is returned in new condition. 
• Refund requests received after April 5:
  NO REFUNDS (player fee or uniform fee) will be given.

Winter Indoor Soccer Refund Policy

• Refund requests received before the first game day of the indoor session:
  No refund of player fee will be given.
  100% refund of uniform fee will be given if you paid for a uniform but haven’t received it yet, or if the uniform has not been worn and is returned in new condition. 
• Refund requests received on or after the first game day of the indoor session:
  NO REFUNDS (player fee or uniform fee) will be given.

How to Request a Refund
To request a refund of your registration fee, please email your request to the Registrar at refund@ayso-cr.org. Please include player name, parent name, original method of payment, mailing address and reason for the withdraw. Also indicate in your email whether you’ve already received a uniform, and if you did, will you be returning the uniform in new condition (meaning also that the uniform has not been worn yet).
It may take 1-2 months to receive your refund.